Effective Date: 4 June 2025
At The Royal Oak Alveley, we are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This policy outlines how we collect, use, and store your information when you visit our website or contact us.
1. Who We Are
The Royal Oak Alveley
Alveley, Bridgnorth, Shropshire
WV15 6LL
Website: www.theroyaloakalveley.co.uk
2. What Information We Collect
We may collect and process the following types of personal information:
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Contact information (name, email, phone number) provided when you make an enquiry or booking
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Technical information such as IP address, browser type, and device information through cookies and analytics tools
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Marketing preferences when you sign up for newsletters or promotions
3. How We Use Your Information
We use your data to:
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Respond to your enquiries and manage bookings
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Improve our website and services
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Send marketing emails (only if you’ve opted in)
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Comply with legal obligations
We do not sell or rent your data to third parties.
4. Cookies
Our website uses cookies to:
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Analyse website traffic using Google Analytics
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Improve functionality and performance
You can manage your cookie preferences through your browser settings.
5. How We Store Your Data
Your data is stored securely and only accessible by authorised personnel. We retain your information only as long as necessary for the purposes outlined in this policy or to comply with legal requirements.
6. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
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Access the personal data we hold about you
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Request correction or deletion of your data
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Object to or restrict processing of your data
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Withdraw consent at any time (where applicable)
To exercise any of these rights, contact us at [Insert email address].
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies separately.
8. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.